FAQ

Our label Pulver & Blei stands for good, honest handcraft. The ideas and prints for our shirts are created with great dedication in our screen printing factory.

We stand for authentic fashion that not only looks good but also tells a story.

In short: With us you don't get mass-produced goods, but real handcraft.

Every piece of clothing that leaves our factory is truly unique. Why? Because we produce each piece by hand using the screen printing process. This means that no two prints are the same. Each design has its own touch, small differences that make it so unique. We don't have mass production - we focus on creativity and individuality.

This means that if you wear a shirt from Pulver & Blei, you can be sure that no one else has it exactly like it. Your style, your unique piece.

For us, sustainability is not a trend, but a conviction. At Pulver & Blei, we rely on environmentally friendly materials and ensure that our production processes are as resource-efficient as possible.

Our T-shirts and hoodies are made of high-quality fabrics that are not only durable but also fairly produced.

You can find us in Werder an der Havel - Unter den Linden 2. Please note that we have a smaller selection on site than in our online shop. You are welcome to enquire in advance by email whether the item is available on site.

If a product cannot be ordered at the moment, this is usually because it is either sold out or temporarily unavailable.

Don't worry, it might be back in stock soon. Save the item to your wishlist to be notified or sign up for our newsletter to know when the item is back in stock.

At Pulver & Blei we focus on quality and sustainability. Our clothing is made from high-quality, environmentally friendly materials such as organic cotton and recycled fibers. These fabrics not only feel good, but are also kind to the environment. Each fabric is carefully selected to ensure it is durable and comfortable to wear.

Because we want you to enjoy your new favorite piece for a long time.

To ensure you can enjoy your new pieces from Pulver & Blei for a long time, we recommend washing them at a maximum of 30 degrees and not using the dryer. This way, not only the color stays intense, but also the fabric stays supple.

Our clothes may be robust, but a little gentle care never hurts. Less heat, longer lifespan - that's the secret.

At Pulver & Blei we offer you a large selection of sizes. Whether you prefer a figure-hugging look or something more casual, you will find what you are looking for with us. You are welcome to ask individually how a shirt fits. If a size is not available, please let us know. We may be able to do something for you.

We can't say this in general. Usually you can't go wrong with your usual size. But because we have a larger range of different cuts, shirts sometimes fit differently. We usually point this out, otherwise look at our size chart or ask us directly.

Yes, of course! As soon as you have placed your order with Pulver & Blei, you will receive an order confirmation from us by email. As soon as your package is on its way to you, we will send you a shipping confirmation including a tracking number.

This way you always know exactly where your order is and when it will arrive.

Please also check your spam if you have not received an email.

Sometimes our designs are so popular that they sell out quickly. In many cases, we work to get these items back in stock.

It's best to put the item on your wish list or sign up for our newsletter to be informed in time when your favorite is available again.

At Pulver & Blei you have various convenient payment options. You can easily pay by credit card, PayPal, or instant bank transfer. We also offer payment via Klarna if you would prefer to pay later.

So you can choose what suits you best.

Redeeming discount codes is very easy at Pulver & Blei. In the shopping cart you will find a field where you can enter your discount code. Simply type in the code and the discount will be automatically deducted from your order total.

Make sure to enter the code exactly as you received it to ensure it works properly.

At Pulver & Blei you can only redeem one voucher per order. Combining multiple vouchers is currently not possible. So choose the voucher that offers you the best deal and enjoy your savings!

Current shipping costs can be found on the following page.

For orders over 90 euros, we deliver your order free of charge within Germany! Simply fill your shopping cart and you'll save on shipping costs.

Yes, we also deliver abroad! Whether you live in Europe or further away, we will make sure that your order arrives safely. The exact shipping costs and delivery times depend on the destination country, but don't worry - we will inform you of all the details during the ordering process.

Your order will usually be with you within [XX] working days. As soon as we have dispatched your package, you will receive a shipping confirmation with a tracking number so that you can see where your package is at any time. Please note that deliveries abroad may take a little longer.

For items marked "in demand" there may currently be extended delivery times. If you have any questions about your order, please write to us: [email protected] an item is not available due to prior sale, we need approx. 14-21 days for production and delivery.

Yes, you can easily specify a different delivery address when ordering. During checkout you have the option to choose a different address for shipping. This way you can have your order delivered directly to your office or to a friend, for example.

Returning your order is easy. Use the return form included with your delivery and place it in the package along with the items.

You can use your usual shipping service provider for the return (from experience, unfortunately DPD often had problems delivering to our warehouse).

Once we receive the return, we will take care of the rest.

POWDER & LEAD
c/o Beckmann
Location: Cologne-Lövenich
Dieselstr. 2
D-50859 Cologne

If you don't like an item, that's no problem. You have 14 days to send it back to us. Please use our returns tool to register a return.

It is important that the item is unused and properly packaged with a label. Simply send it back and we will refund the purchase price.

Once we have received and inspected your return, we will refund your money. This process usually takes around 10 working days. You will receive a confirmation once the refund has been processed. The money will then automatically be credited back to the payment method used to place the order.

If a returned item shows signs of use, we unfortunately cannot refund the full purchase price. In such cases, we reserve the right to issue a partial refund or return the item.

It is important that the goods are returned unworn and in their original condition.