Right of withdrawal & terms and conditions
RETURN ADDRESS
POWDER & LEAD
c/o Beckmann
Location: Cologne-Lövenich
Dieselstr. 2
D-50859 Cologne
RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier appointed by you takes possession of the (last) goods. To exercise your right of withdrawal, Please fill out the enclosed return form or inform us in advance by email to [email protected]
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of cancellation If you cancel this contract, we will refund all payments that we have received from you, excluding delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the inexpensive standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
If the item deteriorates and for uses (e.g. benefits of use) that cannot be returned or can only be returned in part or in a deteriorated condition, you must pay us compensation for the value. You only have to pay compensation for the deterioration of the item and for uses made if the use or deterioration is due to handling of the item that goes beyond checking its properties and functionality. “Checking its properties and functionality” means testing and trying out the respective goods, as is possible and usual in a store, for example.
End of the cancellation policy
GENERAL TERMS AND CONDITIONS OF PULVER & BLEI
(Status 4/2015)
1 Scope of the contract
The following conditions regulate the contractual relationship between the seller Pulver & Blei and the respective buyer in our online shop. Information on the right of withdrawal can be found under the Right of Withdrawal tab. After conclusion of the contract, the buyer also receives an order confirmation with instructions on his right of withdrawal and information on how he can exercise it, e.g. using the sample withdrawal form included in the withdrawal instructions.
2 Youth Protection Notice
By accepting the terms and conditions you confirm that you are of legal age. The retailer only enters into contractual relationships with adult customers.
The customer confirms that he or she is at least 18 years old when submitting the order. The customer also confirms that the information he or she has provided regarding his or her age, name and address is correct and he or she must ensure that only he or she or an adult authorized by him or her accepts the delivery of the goods.
If minors place orders using false information or without the permission of their adult, authorized representative, the dealer hereby revokes these contracts as a precautionary measure in accordance with Section 111 of the German Civil Code (BGB). If the dealer becomes aware of an order that was placed using false information, particularly age information, the dealer reserves the right to initiate criminal proceedings in addition to revoking the order in accordance with Section 111 of the German Civil Code (BGB). For minors who place orders using false information, the adult authorized representative is liable to the dealer in accordance with the statutory provisions for any damage caused by all orders placed using false information.
3 Prices
All prices quoted in this online shop include VAT. The prices refer to the items shown in our description, but not to the contents or decoration. For deliveries abroad, you may have to pay additional taxes (e.g. in the case of an intra-community purchase) and/or duties (e.g. customs duties) in individual cases, but not to the seller, but to the responsible customs or tax authorities there.
4 Inspection of the goods
As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to report any complaints to the seller and the freight forwarder as soon as possible. Your warranty claims remain unaffected. If you are a consumer, the risk of accidental loss and accidental deterioration of the item sold during shipping only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured.
5 Shipping costs
The shipping costs are not included in the purchase price; they will be shown separately during the ordering process and must be borne by you in addition.
6 Shipping method
We send our goods as registered mail or as a small package/parcel with Deutsche Post / DHL. For cash on delivery shipments, DHL charges a cash on delivery fee of 2.00 euros, which must be paid upon delivery. If the postman does not meet the recipient in person, the package can be picked up from the relevant post office within five working days. Shipping abroad International orders must always be paid for by credit card, PayPal or in advance. The shipping costs to the respective country must be requested separately, unless they are already stored in the online shop.
7 Delivery times
Orders are dispatched on the same day if possible. Cash on delivery/credit card: 2-5 working days, advance payment: 2-5 working days after receipt of payment. Delivery abroad 10 working days. We reserve the right to make partial or replacement deliveries, subsequent deliveries are postage free.
8 payment methods
We offer a range of payment options. The payment option can be selected during the purchase process. The goods are generally only dispatched after receipt of payment. 1. Payment via Paypal 2. Payment via instant bank transfer 3. Payment in advance 4. Payment via direct debit 5. Payment by credit card
9 Retention of title
The goods remain our property until full payment has been made.
10 Invoicing and purchase contract
The purchase contract is concluded when an order is submitted using the "order with payment" button in the shopping cart menu. The invoice is issued immediately when the order is submitted. The invoice is stored in the customer account when the order is submitted and is also sent to the buyer as an email.
11 Warranty & Limitation of Liability
Despite comprehensive checks, it cannot be completely ruled out that defects may occur in our products. In this case, we will arrange for a repair (repair) or delivery of defect-free goods (subsequent delivery) free of charge within the two-year warranty period, at your discretion. If this measure is unsuccessful, you can choose to change the purchase contract (cancel it) or reduce the price (reduce the purchase price).
12 Copyright
We would like to point out that all of our artworks, designs, texts, images and photos are produced with great effort and are subject exclusively to our copyright. Please understand that any misuse can be prosecuted legally.
13 General Conditions
By placing an order you accept our terms and conditions. We reserve the right to make changes of any kind. While stocks last! Errors excepted! Reduced items or second-choice items are not eligible for refunds. The place of performance and jurisdiction for registered merchants is Potsdam.
Provider identification
Powder & Lead Company
Owner: Ilja Seifert
2
D-14542 Werder an der Havel
Phone: 0049 (0) 3327-4621749
Tax number 048-274-02406
Place of jurisdiction: Potsdam District Court
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